Privacy Policy


Doucet Gerling National, LLC (“DG National”) is committed to lawful, fair, and transparent collection of your data. This policy governs data collection by us and our affiliates (collectively the “Company”) when you purchase or use our products, services, software, and website (collectively the “Services”). It was drafted to help you understand the types of information we collect from you, how we use it, as well as how we share, store and protect it.

If you do not agree with this policy, you should not use our Services. By accessing or using our Services, you agree to this policy, which may change from time to time to better reflect our practices and applicable laws. Your continued use after we make change(s) is deemed acceptance of those changes.

Children Under the Age of 13

Our Services are not intended for minors (children under 13 years of age or equivalent depending on jurisdiction, (“Children”), and use of our Services by Children is strictly prohibited. We do not knowingly collect personally identifiable information from Children. If we learn we have collected or received personal information from Children without verification of parental consent, we will delete that information. If you believe we might have any information from or about Children, please contact us.

Types of Information We Collect

We collect information if you voluntarily provide it to us. For example, if you sign up for our Services, you might give us your name and email address. You might also give us data when you email us or give us feedback. In addition, you may submit information online through surveys, forms, portals, or other interactive activities on our website. details about transactions you carry out through our website. It is always your choice whether or not to provide personal data. 

Do not provide personal data unless you are authorized to do so.

We may collect the following information directly from you:

Information that may be personally identified, such as name, address, e-mail address, and other identifier by which you may be contacted online or offline ("personal information"); information that is about you but individually does not identify you; and/or information about how you interact with our website, such as internet connection or the equipment you use to access the Services.

We use cookies to track Users.  Cookies are a form of technology usually consisting of small pieces of text that can be used to store on or access a user’s computer, mobile device, or other electronic devices. Cookies may be used for a number of purposes, such as remembering the choices or preferences of a user on a website, supporting user login, or analyzing traffic to a website. Other technologies, including data stored on web browsers or devices, identifiers associated with a device, and other software, may also be used for similar purposes. We refer to all of these technologies as cookies.

This policy does not apply to third-party sites that may link to, or be accessible from, our site. We do not control these third parties' tracking technologies or how they may be used. Your interactions with these sites are governed by the third parties’ applicable privacy statements. If you have any questions about these sites, you should contact the responsible provider directly.  Additionally:

  • Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website and other websites.
  • Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
  • Users may opt out of personalized advertising by visiting or

If you have not opted out of third-party ad serving, the cookies of other third-party vendors or ad networks may also be used to serve ads on our site, including:

  • com,,, and
  • You may visit those websites to opt out of the use of cookies for personalized advertising. Alternatively, you can opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting

Further, we use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site at

We may also collect information automatically:

 As you interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: details of your visits to our website and information about your computer and internet connection. The information we collect automatically does not include personal information.

The technologies we use for this automatic data collection may include cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but if you do you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to us.

Included in the technology we use is Google's suite of tracking software.  It's privacy policy and your ability to change your settings is at  We further utilize Facebook's Pixel tracking software.  You can obtain their policy at 

How We Use Your Information

We use information that we collect about you or that you provide to us, including personal information to present our Services to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to provide you with notices about your account/ subscription, including expiration and renewal notices; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to comply with legal obligations; or for any other purpose with your consent.

We do not specifically target EU residents and do not market to EU residents.  However, if you are an EU resident, we will collect and use your personal data only if we have one or more legal bases for doing so under the GDPR. This means we collect and use your personal data only where you have given your consent for one or more specific purposes; it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; it is necessary to protect the vital interests of you or another natural person; or it is necessary to comply with a legal obligation.

Who We Share Your Information With

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We do not sell your personal information.  However, we may disclose personal information that we collect or you provide as described in this policy to our team members, agents, subsidiaries and affiliates who have a business need to know; to contractors, service providers, and other third parties we use to support our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; and/or with your consent.

We may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; and/or to enforce or apply our terms of use and other agreements, including for billing and collection purposes.  If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

How We Protect Your Personal Information

We may store your personal data in any region or in any country where we or our service providers have facilities. We implement reasonable processes and adhere to best practices in order to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. We will store your personal data only until it is no longer needed to fulfill the purpose(s) for which it was collected or as required or permitted by law; at that point it will be anonymized, deleted, or isolated.

Accessing and Correcting Your Information

You can request to access, correct or delete any personal information that you have provided to us by contacting us at We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

How to Contact Us

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Doucet Gerling National, LLC

655 Metro Place South, Suite 600, Dublin

Ohio, United States 43017




California Consumer Privacy Act of 2018

“CCPA” California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, including without limitation and in each case any amendments and implementing regulations that become effective before the date of this Addendum. 

“Contracted Services” means the services you have determined will be provided by DG National, LLC  under the Agreement or Section 5.1 of this Addendum.

When used in this Addendum, the following terms will have the same meaning as in the CCPA: (a) aggregate consumer information; (b) business; (c) business purpose; (d) collect; (e) commercial purpose; (f) consumer; (g) deidentified; (h) personal information (i) publicly available; (j) sell; (k) service provider; and (l) processing.


Under the Agreement, you have determined that DG National, LLC  may act as a “service provider” to you by providing you with the Contracted Services in relation to any one or more of: (a) online course platform software; (b) online course management and administration; and (c) support and maintenance.

The Contracted Services may involve DG National, LLC  processing personal information on your behalf, which may include personal information relating to your customers, students or subscribers or other individuals with whom you deal in the course of your business.

You will determine the purposes and means of the processing of personal information.

Personal Information – DG National, LLC  Obligations

DG National, LLC  will not:

Retain, use, or disclose the personal information for any purpose other than for the specific purpose of performing the Contracted Services, including retaining, using, or disclosing the personal information for a commercial purpose other than providing the Contracted Services;

Retain, use, or disclose the personal information outside of the direct business relationship between you and DG National, LLC ;

Sell the personal information; and

Further collect or use the personal information of the consumer except as necessary to perform a business purpose.

DG National, LLC  hereby certifies that it understands its obligations under Section 3.1 and will comply with them.

DG National, LLC  will not respond to any request received by it from a consumer under the CCPA other than to inform the consumer that the request cannot be acted upon because it has been sent to a service provider.

Personal Information – Your Obligations

You represent, warrant and covenant that:

You do not and will not sell consumers’ personal information; or

You have provided notice of that information being used or shared in its terms and conditions consistent with Section 1798.135 of the CCPA.

You will not:

Require DG National, LLC  to sell personal information on your behalf; or

Unless necessary to perform a business purpose, provide DG National, LLC  with, or require or direct DG National, LLC  to collect on your behalf, any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Contracted Services

The parties agree that the Contracted Services may include, without limitation, the following activities to the extent DG National, LLC  determines such activities are necessary for it to perform the services provided under the Agreement: (a) retaining and employing another service provider as a subcontractor, where the subcontractor meets the requirements for a service provider under the CCPA, (b) internally building or improving the quality of DG National, LLC ’s services, except building or modifying household or consumer profiles to use in providing services to another business, or correcting or augmenting data acquired from another source, (c) detecting data security incidents, or protecting against fraudulent or illegal activity; and (d) complying with federal, state, or local laws, comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; cooperating with law enforcement agencies concerning conduct or activity that you, DG National, LLC  or a third party reasonably and in good faith believes may violate federal, state, or local law; or exercising or defending legal claims.

The parties agree that the Contracted Services are necessary to perform a business purpose and form part of the direct business relationship between DG National, LLC  and you.


Your remedies with respect to any breach by DG National, LLC  of the terms of this Addendum and the overall aggregate liability of DG National, LLC  arising out of, or in connection with the Agreement (including this Addendum) will be subject to any aggregate limitation of liability that has been agreed between the parties under the Agreement but in no event shall be more than the amount you paid to DG National, LLC  (the “Liability Cap”). For the avoidance of doubt, the parties intend and agree that the overall aggregate liability of DG National, LLC  and its affiliates arising out of, or in connection with the Agreement (including this Addendum) will in no event exceed the Liability Cap.